The last thing anyone wants when wrecking a maintenance program are success stories from the proactive maintenance effort. When the maintenance department does something right, any self-respecting team wrecker will do whatever it takes to bury the news, and keep it from being shared.

Good news gets people thinking that they might be able to fix the reactive maintenance mess, and then you will have a real challenge on your hands to get them to give up and accept defeat. Keep in mind that your goal is to erode trust between the maintenance and production personnel, and steer them toward making poor decisions. If everyone is rushing around in a panic, and there is no time to plan their actions, you have them in your grasp. Be negative, and when something good happens, make sure to say it was just luck.

Another excellent approach to crushing any success that is achieved is to broadcast as much bad news as you can. This is an old political trick, and it works like a charm. People love to hear about bad news and scandals. It makes them feel better about their own situation. When people make mistakes or the process fails to work, make it into a major issue. It takes a LOT of good news to offset just a little bad news. Use this leverage to your advantage. The secret to your success is to keep all successes a secret.

Tune in next week as we continue to expose the secret lives of seriously disturbed maintenance “professionals” with…

The Dirty Dozen Tip #4: Ignore the Needs of Your Customers

Thank you for joining us for a little fun with reactive maintenance mayhem. All kidding aside, we are proud to share our proven SystemRxMTM program with you. Using our proprietary SmartSequencingTM algorithm, your high performance maintenance program will come together in record time.


About Dave Krings

In 2008, Dave authored the first remotely coached Maintenance Process Optimization Program to help maintenance professionals battle the invisible system behind the scenes that, if left unchecked, undermines production and reliability.

We know how hard you are working to optimize your Maintenance Process…work smarter with SystemRxMTM.

*All items or stories on this website regarding how to wreck your maintenance or reliability program are fictitious. We are using humor as a method to parody how programs and systems claim something positive but are doing the opposite. The purpose of said stories is to entertain and amuse and not to disparage any persons, or institutions, in any way and no malice is intended toward anyone or anything, nor should any be construed from the satirically based stories and fake news items. Any resemblance to persons, living or dead, is entirely coincidental or is intended purely as a satire, parody or spoof of such persons and is not intended to communicate any true or factual information about that person. We believe our results show that we do have a system that consistently brings positive results when applied with our SmartSequencing™ algorithm. Please contact us if you want help getting your program producing the results you want.