If you remember back to the first tip in this series, we discussed the importance of communication to any healthy maintenance organization. Communication includes listening skills, and the destruction of the maintenance process requires you to completely ignore any feedback you receive.

People who care about their work, and want to improve their workplace will come to you with ideas and suggestions for changes that could be beneficial. Wave them off, close your door and forget about it. When they are talking, constantly look at your watch, and change the subject often. If someone says that they have something important to tell you, ask them if they would like to hear a story about your childhood, or what you had for dinner a few weeks ago. Make sure they understand that you don’t want to hear anything they have to share.

In the extreme case where you have to endure a person giving you feedback about your own performance, it is OK to receive positive comments, particularly if someone else is listening. If the feedback is negative, put your fingers in your ears and sing a song loudly until they give up and walk away. After all, negative feedback must be inaccurate, since you are invincible.

Tune in next week as we continue to expose the secret lives of seriously disturbed maintenance “professionals” with…

The Dirty Dozen Tip #12: Walk Away From the Challenge

Thank you for joining us for a little fun with reactive maintenance mayhem. All kidding aside, we are proud to share our proven SystemRxMTM program with you. Using our proprietary SmartSequencingTM algorithm, your high performance maintenance program will come together in record time.


About Dave Krings

In 2008, Dave authored the first remotely coached Maintenance Process Optimization Program to help maintenance professionals battle the invisible system behind the scenes that, if left unchecked, undermines production and reliability.

We know how hard you are working to optimize your Maintenance Process…work smarter with SystemRxMTM.

*All items or stories on this website regarding how to wreck your maintenance or reliability program are fictitious. We are using humor as a method to parody how programs and systems claim something positive but are doing the opposite. The purpose of said stories is to entertain and amuse and not to disparage any persons, or institutions, in any way and no malice is intended toward anyone or anything, nor should any be construed from the satirically based stories and fake news items. Any resemblance to persons, living or dead, is entirely coincidental or is intended purely as a satire, parody or spoof of such persons and is not intended to communicate any true or factual information about that person. We believe our results show that we do have a system that consistently brings positive results when applied with our SmartSequencing™ algorithm. Please contact us if you want help getting your program producing the results you want.